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frequently asked Questions
Shipping Information
How much does the shipping cost?
Shipping costs 5.49€ and for orders over 50€ we ship free of charge .
How long does delivery take?
Shipping usually takes 2 - 4 working days.
Which company does shipping?
We ship with DHL.
Is my delivery insured?
Yes, we ship every shipment insured.
Payment Information
What payment options do I have?
All common payment options are possible.
Is my payment safe with you?
Your data is safe with us. We only work with well-known payment companies.
Return information
Do I have a right to return the products?
You can return your order within 14 days.
My item is defective, what now?
If you find any defects in the product quality, you have the option of returning the item to us within 14 days.
Who bears the return costs?
The return costs are usually borne by the buyer unless the item is defective.